Transform® Terms & Definitions

Transform® has a built-in organizational and user hierarchy, designed to give you greater control of the platform and its users.

For commercial use
If Transform® is part of your diagnostic test package for customers, the hierarchy allows you to protect organizational and user data and conform to all privacy standards and legislation. It means you can add multiple customers to Transform® and give each of them their own secure space – at no added cost.

For internal use
If you’re using Transform® in your lateral flow production departments, the hierarchy means you can roll it out to multiple locations and create as many groups as you need.

This page explains all the different user types and the role they play on Transform®. It also sets out definitions for other terms you’ll see frequently when you’re using the platform.

Onboarding Tip: Get to know Transform® and its users

Once we’ve activated your admin account, you can log in and create separate accounts for different user types. This will help you explore what each user can do on Transform® – and understand the experience they will have when they use the app. To do this, you’ll need to use a unique email address for each separate user account. A handy way to do this can be to use a mail trap system.

Transform® user types and roles

User type	Definition	Example
Transform® admin	This person is responsible for managing a subscriber’s Transform® platform internally and onboarding their customers. Transform® admins can manage everything. They can create organizations and groups, add other admins and add operator users. They can also move users from one group to another and upgrade or downgrade their permissions. What data can they see? All test results recorded in all their organizations and groups. This data is anonymized.	Project lead Sales lead Technical/Customer support representative
Organization admin	This person is responsible for their organization’s Transform®. They create groups within their organization and onboard group admins and other users. They have admin rights and can manage everything within their organization. They have an overview of their entire organization and all groups, users and tests. What data can they see? Anonymized test records from all their groups. They can’t delete test records.	Whoever is leading the testing project for the customer organization
Group admin	This person has a key role to play on Transform®. They are responsible for inviting patients to register and test – and to help them use the app. They can also invite operators to join their group. They have admin rights and manage everything within their group – including invites, users, operators and other admins. What data can they see? All data from their group. They can also delete test records.	A shift manager responsible for workplace testing A nurse on a school campus
Operator	An operator can record results on behalf of test subjects. They either carry out tests or supervise individuals who are self-testing - then enter the data on the app. A group admin assigns an operator to their group. They can only record test results for subjects within that group. They can look up group subjects on the app and create new subjects at the time of recording a test. An organization admin or group admin will invite the operator to use Transform® and train them on how to use it. What data can they see? The data for the group they are assigned to.	Trained clinician Occupational health/HR professional Non-trained test operator (e.g. school nurse)
Patient	There are two types of patient: An individual who buys an over-the-counter test and self-registers on Transform® (self-registered patient) An individual who has been invited to a group by the group admin (invited patient) What data can they see? Their own test records – whether they are self-recorded or recorded by an operator.	A member of the public who is self-testing An employee who is invited to either self-test or be tested by an operator in their workplace program

Onboarding Tip: Get to know Transform® and its users

Once we’ve activated your admin account, you can log in and create separate accounts for different user types. This will help you explore what each user can do on Transform® – and understand the experience they will have when they use the app. To do this, you’ll need to use a unique email address for each separate user account. A handy way to do this can be to use a mail trap system.

Other definitions

Term	Definition	Example
Subscriber	This is an organization that has subscribed to Transform®. They own a branded, customized version of the platform which is managed by a Transform® admin, who can onboard multiple customers and users.	XYZ Diagnostics company - customer of Bond Digital Health
My Transform®	This area of the dashboard is only visible to Transform® admins. It gives an overview of all a subscriber’s customers, the groups within their organizations and anonymized test records.
My Organization	This area of the dashboard is only visible to organization admins. It’s an overview of an organization’s users, its groups and anonymized test records.
My Group	This area of the dashboard is only visible to group admins. It’s an overview of the group’s members and its test records.
Organization	The customer of a subscriber who has been onboarded to the platform by a Transform® admin. The organization tab on the Transform® dashboard contains a list of all the groups within the organization and the anonymized test records that belong to the groups.	ABC Corporate – a customer of XYZ Diagnostics
Default organization	If a patient self-registers and records test results on the app, they are automatically placed into a default group called Self-Registration Group. This group automatically becomes part of a default organization called Self-Registration Organization. This organization is only visible to the Transform® admin. Admins can’t edit or delete default organizations or the records within them.
Default group	If a patient self-registers and records test results on the app, they are automatically placed into a default group called Self-Registration Group. This default group is only visible to the Transform® admin. The Transform® admin can see test records, including images and location, but all personal information is anonymized. Admins can’t edit or delete default organizations or the records within them.
Group	This represents any logical grouping an admin wants to create – such as a business branch, a location, a shift pattern, a team. A group belongs to an organization. There can be multiple groups within an organization - and each group can only see their own data. They are managed by group admins, who invite patients and operators to be part of the group. On Transform®, each group contains the records created by its members – and a group can only see its own test records.	Main Street campus of ABC University
Subject	A subject is anything that is being tested. It could be a human, an animal or an environment. When an operator records a test result, they create a subject on Transform®, using unique identifiers specified in the customization process. All subjects registered on the app have a unique subject ID – even if they aren’t human (e.g. cows can have an ear tag, facilities can have a facility ID). Operators can record multiple results for each subject.	ABC Corporate employee getting tested
Test record	This is a record of a single test. It contains all the information that’s collected during testing. This information varies depending on the data fields the subscriber has chosen to capture. Each test record is associated with a unique subject.
User	Anyone using Transform®.